Thank you to all those who completed our online survey after the concert on 15 October. We greatly appreciate the time you took and thought it would be helpful if we responded to the main points you made.

Why did you move from the Heritage Centre?

We had no choice. The Board of the Silk Museum permanently terminated our arrangement with them so that Cinemac Cinema could show more films.

Why did you choose the King’s School?

Macclesfield does not have a concert hall and spaces with sufficient capacity are very limited. We chose the King’s School and St Michael’s Church as they are the two most suitable venues close to or in Macclesfield. The King’s School is delighted to have forged a partnership with the NCO.

Can the acoustics of the King’s School be made more resonant?

The King’s School and the NCO are now in discussion to explore what options may be available.

Can you improve the entry procedure?

Yes. We shall move the ticket desk further within the building and it will no longer be necessary to check names.

Can you improve the exit procedure?

Yes. We shall open the side doors to the hall, which are close to the main car park.

What about access for those with limited mobility?

There are several disabled parking bays at the bottom end of the main car park. These bays are the closest to the main entrance.

Can you provide easily accessible seating for those with limited mobility?

Yes. Rows AA and BB have flat access and are reserved for those with limited mobility. If you have already bought tickets for an upcoming concert and would like to move to one of these rows, please call 0161 247 2220 or email admin@ncorch.co.uk.

Will the items in the programme continue to be individually introduced?

Yes. By the conductor, the director or a member of the orchestra.

I have a further query

Please call 0161 247 2220 (Tuesdays to Thursdays) or email admin@ncorch.co.uk and we shall do our best to help. We hope these responses help to answer the main points you have raised and we shall conduct a further survey after the concert on 17 December.

Charlie Rowley, Chief Executive, Northern Chamber Orchestra